Lenscrafters
Found 113 reviews / complaints
Page 18

Lenscrafters
Just bad business. They are very slick with a nice store. Premature Planned Product Obsolence

Health & Medicine Robert580 0

I purchased a pair of glasses from Lenscrafters 1 year and 3 days ago. The bow (side peice) broke, so I went to buy another. I was told: 1. Lenscrafters does not stock bows for frames, nor will they order them. If this part breaks out of warrantee, the customer is expected to purchase an entire new ...

Lenscrafters
Fraud elder and disabled abuse

Shops, Products, Services Malcolm2 0

My mother who is 80 years old and legally deaf with glaucoma visited Lenscrafters at Superstition Springs Mall for a pair of glasses. She requested that pursuant to the Americans with Disabilities Act that Lenscrafters communicate with her in writing only. She enrolled in the 90 - day same as cash ...

Lenscrafters
Make it even. False advertising and a ripoff

Health & Medicine Robert142 0

On March, 4: I took a prescription for reading glasses to Sears Optical in Florence, South Carolina, and was quoted a price of $182.32 including tax, and promised delivery in a week. After no delivery I enquired twice, and on March, 24 I cancelled the order, recovered my prescription, and took it ...

Lenscrafters
Mike the ripoff business that doesnt give a dam

Shops, Products, Services Melissa6 0

I am writing to complain about the experience of buying glasses from Lenscrafters. My husband bought his glasses and sunglasses in August. Since then we have been back atleast once a month for the lens falling out or some sort of problem. Not once were the frames ever replaced or looked at. All ...

Lenscrafters
Ripoff mistreated and ripped off

Health & Medicine Anonymous 29426 0

Walked into Lenscrafters store for 1st time glasses—waited forever when I realized people who came in after I did was being seen by the optometrist. Now I had checked in when I enter the store—I approached the front desk & they had forgotten to put my name down. I waited even longer. When I ...

Lenscrafters
Additional charges on eye exams consumer rip-off fraud

Health & Medicine Anonymous 25402 0

Lenscrafters is very tricky in the way they price their eye exams, they add on services without letting you know they are additional. They quote you a flat rate then they add 30 dollars for retinal photos that are optional, but they add them on and see if you catch it first then they take it off if ...

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mstadler 07-31-2026, 02:48 AM
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...
mstadler 07-30-2026, 08:07 PM
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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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they operated out of the USA as well. the metro connect international company operated out of virginia.

be sure to have a look at - copy and paste this link into your browser -

http ...
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Paul scheib 02-10-2026, 03:43 PM
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Ma'am, you were scammed by James Bueckers, like the rest of us, out of thousands of dollars. Karma will get him.

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