I ordered my lens on September 7th, and emailed them my RX. I will not receive them until October 7th I just found out. They were not shipped out until Sept. 29th, claiming they were on back order. I ordered my husbands lens through lensdiscounters.com and had his in 8 days from the day of order. I ...
I put a purchase together. 7 days later I delivered a mail requesting about my purchase simply to be informed that it had been supported requested and may consider 7 to 10 times. The web site claims that Lens.com have excellent customer service, are quickly, conventent and easy. I genuinely believe ...
On 11/17, I ordered Toric lenses from LENS.com - their website states great customer service.in MID DECEMBER, I called because I had not received the contacts or any e-mail or information on the status of my order. When I called, I was told that the Toric lenses take longer - understandable - but ...
I had a very similar experience as the other posts. First of all my order was cancelled without informing me via email or phone. I only discovered it was cancelled after logging in to check on the status. My doctor's office called lens.com to clarify the issue and said the representative was ...
I'd an extremely comparable encounter whilst the other grievances. First my purchase was ended without having to be educated as there is a typo within the prescription figures. I just found it had been ended after signing into check up on the position. Our doctor’s workplace named lens.com to ...
On 5/16 I purchased contacts. On 5/21/08 I named them-and ended the purchase. It did display as ended. On 5/29/08 I recd a contact informing me the purchase was hipped. I was billed $255.51 for that contacts and 2 facility costs of $35.00 each since themoney was not inside. I have been returning ...