I ordered 1 pair (2 lenses) cosmetic colour contact lenses from Lens.com in 2009. Although the company claims otherwise on their website, they absolutely do not care whether you have a prescription for contact lenses. (This is just a ruse to appear legitimate.in fact they have gone to pains to ...
I placed an order for contact lenses from this company. Several weeks went by and I had not heard from them. I call to see what's going on with my order. They said it shipped the day before. So I wait. It never comes. I call back to see what's going on. They say now it's on back order and never ...
I got the wrong prescription from Lens.com. Sent them prescription twice. Three times I was told they would call me back. Three weeks later, there have been no calls or emails. ...
Lens.com has a deceptive practice of adding 6% to every order without telling you why. It is not listed on any line item, nor explained anywhere in the ordering process. Go add anything to the cart, and do the calculations yourself and you will find that it does not add up. Ordering 4 boxes of ...
I placed an order with Lens.com on June 12. On June 25 I received an email saying they could not get authorization from my credit card company to bill me. At this point I did not want the contact lenses because it was taking too long. On June 29, I called them and asked if they had billed me for ...
On May 6th I ordered contact lenses Lens.com by phone. I was told that my total was $196.04 US and that shipping is 7-15 business days. On May 15th phoned back because my MasterCard had yet to be charged and I wondered if the order had not gone through. When I called I was told that there was a ...