I brought my $2000 sapphire and diamond engagement ring to Kays Jewelers to have my 2nd wedding band “welded” to my wedding band, so that it would not slide off my finger. [FYI - I purchased my wedding band twice at Kays Jewelers {once at Fulton Mall in Brooklyn; 2nd in Nashua, NH} after having ...
I took my $8660.00, customized, 2.5 carat (near colorless white"G-H") diamond platinum ring to Kay Jewelers in Northlake Mall in Atlanta GA on February 1 to have my ring resized from a 8.5 to a size 9. I was told it would take one week to be resized and I would be called when the ring was ...
1. Went for biannual prog check-siad loose stone 2.1/08 sent to have stone tighten-came back with inside of band cut poorly & added extra white gold to bond loose stone in place 3.2/08 Sent to repair to fix above problems - came back sytle changed 4.2/08 Sent to reverse sytle changed-came back ...
I took my ring in because the stone fell out and the sent it away under the warranty plan. It should be back in 7-10 days after 14 days I called and was told it was in, so I went to pick it up. After I picked it up and put it on I was looking at it and said this isn't my ring to my husband and when ...
My fiance recently bought my gemstone at Kay. I spent hours admiring its excellence, however it was only a little large, and so I visited contain it resized. After I first got it back, there is a dark place within the remaining stone. I directed it out, nevertheless the whole team insisted that ...
Bought wedding rings from Kay's in Dec. 2005 - husband and I renewed wedding vows for 10th anniversay in Jan. Took my ring in on July 3rd 2008 for regular warranty demanded cleaning (which is done faithfully). The clerk and manager on duty state that the ring needs a Rhodium Polishing because it is ...