I responded to a local radio ad for hydroxatone which mentioned "free trial" 3 times in the script. I was told I would only be charged $9.95 for shipping and handling and that if I did not like the product I could return the jars. Well, I did like the product and was about to order more ...
I responded to a "free trial" offer from Hydroxatone. When I called the number provided, I specifically asked the "customer service" representative what the free offer involved and what I would be charged. The representative explained that I would receive the am/pm moisturizer ...
This company aired an ad on a local radio station urging listeners to "call for a free trial" 3 (three) times within the ad. I called the company and specifically asked about costs to me. I was told I would only have to pay $9.95 for shipping and handling. Then I started receiving bills ...
I called to order this product, and was quite explicit that I wanted the "free sample" only, however customer service tried to be very confusing-encouaging me to order more-I understand that is their job! During the course of the conversation I asked about their return policy-customer ...