I found out today that Hughes Net (India based customer service) could not extend the Fair Access Policy. This I do not understand since they decided to do maintenance on the 9000 series without notifying the customer. We were without internet for approximately 6 hours. I finally found out that it ...
They provide "Internet service via satellite". That is the only honest thing anyone from Hughes Net will ever say. Everything else is a lie. 5 days ago I upgraded my service because a Huges Net CSR said that my wife and I were exceeding our alloted bandwidth and that was why our Internet ...
This report is filed to caution anyone that is considering using HughesNet Internet service... Do not do it!!! The service is so slow that I often confused it with dial up. They have a little thing called 'Fair Access Policy", that essentially shuts off the system any time you download ...
I ordered my Hughes Net service on March 28. Not even two weeks later, my service quit working. Today is May 1 and I am still without an internet service. I have spoken to ten different foreign technical support representatives who have all walked me through the exact same support steps that do not ...
I've been with hughes net (formerly direcway) for several years. I have no other options but dial-up. Wasn't to bad when I first started but has gotten progressivley worse. When I signed up there was no mention of limits. With 2 desktops and a laptop the FAP is hindering my connection constantly. I ...
For the last month and a half I've been having problems with my internet. I contacted the person who installed my Hughes Net and we found out that the company failed to keep me upgraded on my modem. Then I had a problem with the sat. (Which wasn't a Hughes problem). While we were fixing this ...