They have the worst customer service - don't buy the warranty - it covers nothing. Representatives are in India not USA where you ordered the service and expected to get support from. They can't differentiate between business and consumer accounts if you have more than one account and don't have ...
When I signed up for this over the internet it was supposed to be free installation, I never gave anyone any permission to take money out of my checking account, well the gentleman came out and hooked me up he told e I had to pay him 125.00 I called the place that he worked for and they told me ...
I am (not so) proud to announce that I have Hughes Net high speed internet connection (Pro Plus) since 4 days. Aehmm - I had high speed internet access for approximately 12 hours. Since than the ridiculous FAP kicked in and stayed in for the last 3 day’s. What have I done? Did I overload my ...
I have never dealt with a company with such horrible customer service in my entire personal or professional life. I repeatedly asked for a manager over twenty times. I would never recommend this company to my worst enemy. ...
Hughes Net sales contacted me a couple months back. The sales representative only said that I would receive extremely fast Internet service, much faster than my present provider, Windstream. I was sold a bill of goods. The fair access policy was not explained to me, which slowed down my service to ...
Like so many others I wish I had found this web site before sunscribing to Hughes Net. The service is not at all as ddescribed in their ads. The so called FAP (Fair Access Policy) is anything but fair. It seems every day I am "punished" for being over the FAP when in actuality I am not ...