We purchased a Pegasus kitchen faucet from Home Depot about a year ago. It supposedly has a lifetime guarantee. About a week ago, the sprayer activation lever broke off. We went back to Home Depot to find out how to get it fixed and were told to call the manufacturer, which we attempted to do on 3 ...
In October my significant other and I purchased a new flat-top stove for $399.00 at the Home Depot in York, PA. We asked to pick the item up instead of having it delivered. I was told point blank by the associate in Appliances that they did not allow anyone to pick up the item and that we had to ...
Lifetime guarantee on Husky tools, supposedly. A 15/16 socket with a 1/2" drive snapped on me under normal use, and I tried to swap it. No chance. None of the Home Depot stores near me were willing to open a new set to replace a single socket. Next I found the toll-free number on the website. ...
The title says it all: "Home Depot has only contempt for its customers." This site requires that one state which Home Depot, so I put in Homestead, Florida, but every single Home Depot (Lowe's, too) operates on the principle of mistreating the customer in every way possible. They probably ...
I hired Home Depot on 9/25/06 to install new kitchen cabinets. Their guarantee was 6 to 11 weeks to complete and 100% satisfaction. The 1st problem was that they ordered half the cabinets in the wrong size, and at 6 weeks we were still waiting for cabinets to arrive. They put us through 4 sets of ...
"Satisfaction guaranteed" is written in huge letters on wal-mart. NOT! We bought a Kodak digital camera in March for our silver anniversary trip to hawaii in august. It died in june. Had to send it away for repair. 3 weeks later we got it back with a check-list 'clean bill.' The flash was ...