On 11/12 my husband and I went to the Home Depot in Palm Springs, CA (off of Gene Autry Trail). We had a list of approved Glidden exterior paint colors for homes in our resort. The colors were not available via the store displays. We enlisted the help of Home Depot paint specialist Julian. He ...
I purchased a kitchen cabinet replacement as well as custom new cabinets through Home Depot back in May. I had to call the installation company twice to schedule the install, which took place at the end of August. The person who installed did a great job (5 stars). However, the company missed ...
Employee Lito Hernandez in the Santa Fe, NM store has helped me numerous times, whether I need hardware, keys, lighting or other materials. He always knows what the store carries and is friendly and helpful. I often go there instead of Lowe's because I know he will provide me with accurate ...
Every salesperson and the manager at the Springfield, VA store could not care less about customer service, but they do one thing right: they take your credit card. You pay up front and can forget about getting your purchase, or any updates on it being on backorder for a month. I was on hold all day ...
In July I accidentally paid my credit bill twice. I noticed this and contacted the credit department on August 7th. I was told I would receive my overpayment in 17 days. In 17 days, no payment was received. I contacted the credit department on Sept. 10 and was told I would receive my payment on ...
I purchased an appliance at Home Depot that seems to have a design flaw and does not work properly. It is not Home Depot's fault, but once they deliver an appliance they do not assist with any further problems and refer you to the manufacturer directly. I contacted the manufacturer 10 days ago but ...