I went to a competitor twice for water supply lines, and both times I was given the wrong size. The third time, I went to H.D., found an employee in the aisle, and showed her my old copper line. She immediately knew what size I needed, and she was right! Well done, H.D.! ...
We recently had a measuring appointment from Home Depot for refacing our kitchen cabinets. We felt the quoted price was a little high after speaking with neighbors who had their kitchen refaced by a local company. We were one day late (4 instead of 3) in putting a hold on the project. The project ...
I left my Echo weed eater for repair on May 16 and have not heard anything about it since the repairman called and accused me of not mixing the gas/oil mixture correctly and ruining the weed eater. The cost for the repair would be over $100.00, and this is under warranty! Why have a warranty? I ...
What a wonderful Home Depot we have in Aiken, SC! This is specifically to praise the lady working at the cash register, Mrs. Dottie Andreassen. As a clerk, she could have just directed me to a salesperson. But she made a couple of phone calls within the store and found out exactly in what aisle I ...
I had a very bad experience in the window shade department at the Daly City, CA store until I met Divina Lara. Before I met Divina, no one responded to my deferred window shade delivery issue in a responsive way. She is the only one who is responsible and takes care of customers' needs correctly. ...
I am writing to express my appreciation to the sales gentleman who helped us on the morning of Sat Jun 15 on Aisle 9 of your store in Aiken. His name is Ralph Blackman. We even wanted to tip him, but he said that Home Depot employees do not accept tips. While another employee kept asking me ...