I tried to return a shower cap for which I did not keep a receipt. The item was probably from the store (Kingston Pike, Knoxville, TN), but the manager would not take it. It was obviously a defective product that they sold, knowing about the defect (I looked at reviews later, and many people had ...
HD using a third party to track returns... bad business. I have always shopped at Home Depot since the first store opened 26 years ago in 1986 in Oceanside, CA, and have only gone to Lowe's across the street from my house once, because HD was out of an item. I enjoyed the fact that if I did not ...
I wanted to buy new carpet for our condo to sell, and I requested a few quotes, which was great at first. A lady came in and measured with a device that automatically measures the room. After giving me a nice quote for measuring our carpet in the living room, it came up to $791.10. I was shocked at ...
After charging my credit card $5100, Home Depot's home installation company failed to show up twice to install new gutters and leaders. They did not have the right materials, but they quickly sent me a bill to pay for services I did not receive. No one will take responsibility for not following up ...
John and Allen in the paint department were spectacular! They were masters at matching my paint and took the time to do it right! They should be in a Home Depot commercial or something. They are an asset to the company! Best paint service I have ever encountered! ...
I rented a floor sander and used eye protection and a mask for the dust. I did not use ear protection, and I have had ringing in my ears for weeks, with it not getting better. I went back over the contract and looked around the store, and I did not see any sign of the need for ear protection when ...