The Holiday Inn in NYC as well as various other hotels in the city allow non-guests to use their pool for a fee. I contacted them a week prior to verify the cost. I was told that it normally costs $60 dollars but after 3pm Monday through Sunday it costs $25 per person. I decided this weekend to ...
My group of 35 couples made reservations several months before our arrival, and were required to guarantee that minimum for dinner at the restaurant. Even so, the restaurant manager failed to adequately staff up for our group, and as a result we waited over 2.5 hours to be served. Some in our group ...
We had gone to the zoo on July 4 and when we returned to our room (at holiday inn downtown, cinncinatti, ohio) we had found an outfit that had been laying on the bed was gone. The next morning we ask the housekeeping supervisor, about it, we thought it may have been in with dirty linens and she was ...
I really can't explain what happened in 100 words because as I sit here, the situation is still not resolved and I've been on the phone with my bank and their Woodstock VA - Holiday Inn Express for over 2 hours (9-16-08@ 8:30pm).in a few short words, they over charged my account because they forgot ...
Had problems with manager Tracey at holiday inn express magnolia Arkansas. She was very rude on telephone before my family even got to Arkansas. Been going to magnolia for 28 years for family reunion. Went to breakfast and waited 1 hour for scrambled eggs. Went and spoke to manager and she said ...
I booked 1 night at Holiday Inn Newark Airport, asked for two bed room. The front desk gave me the wrong room type and so I had to move 3 times with 4 cases and several bags. Later at night, when I was trying to take a shower, the tub doesn't drain water! So, I asked for help. The answer came back ...