I was attending the wedding of two close friends of mine over the weekend of August 6. The first issue that occurred was when I attempted to check into the hotel. I had confirmed my reservation that afternoon over the phone with one of the front desk staff two hours prior to my arrival. Tehy ...
When i booked the room the saturday before my stay i emphasized this was for the ohio state game at 12:00pm. When we went they didnt have a room available and put us in a smoking room and we do not smoke. I also was told for 6.00 dollars more i could cancel my room and receive full refund. My ...
Arrive — got room. Next evening could hardly find a parking spotNext evening entering the Hotel parking was the first time we were informed that a parking permit is required, and lucky car wasn't towed. Hotel people told us at first request it was only good for one dayThen, at second inquiry, told ...
The following complaint was made about American Express. Since the hotel in question is an Holiday Inn, the issue between the hotel and American Express Travel should be of concern to everyone. "I made a reservation for a hotel in London using American Express Travel. The payment was in the ...
On Sunday 27 December we paid, in cash, the morning desk clerk $100.13 for our stay. The desk clerk informed us the computer was down and we would have to return for our reciept. Due to illness we did not on that day. The next day, Monday 28 December when we returned to pay for that day, the ...
I washed my clothes in the guest laundry room, and put my clothes in the dryer and it damaged it with red spots. I complained and the hotel sent my clothes to a dry cleaner and the red spots didn't come out. The manager said she will pay for the dry cleaning, but that's all she can do. She came ...