I really can't explain what happened in 100 words because as I sit here, the situation is still not resolved and I've been on the phone with my bank and their Woodstock VA - Holiday Inn Express for over 2 hours (9-16-08@ 8:30pm).in a few short words, they over charged my account because they forgot they took a deposit ($186.50) a week before my reservation. This is an error of $186.50 not to mention when they were supposed to be fixing it... They charged me again... Still waiting Mr. Patel. Calling Corporate office.
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