4 years ago I purchased the HP Dv600 laptop. My daughter who goes to school out of state uses this for school work. On 09/27 the laptop quit working. We are now informed that the computer was sold with a defect and the repair cost will be $400-$500 dollars. I am a single parent and cannot afford to ...
On 21th of July I sent my laptop to a HP pickup center after experiencing startup problem. After 2 days i received an email about the HP support center had received my laptop and will handle the repair of my laptop. Everything sound good so far, but the bad experience is coming next. After 4 days ...
Normally I would not post anything. My experience with HP's tech support went fairly well. I was required to pre-pay to send my computer in for repair, understandable. When I checked my banking info an hour later I had been charged TWO times. After spending over an hour on the phone with HP and ...
I purchased a laptop from you guys for almost 2000.00 dollars less than a year it would not connect to the internet I had no idea what was wrong i called best buy best buy told me to call HP so i did i was told that it was a bad motherboard and I would have to pay for this to be fixed there was a ...
I have now sent my complaint through to [email protected] on 3 different occasions and had absolutely no response. Please wake up! ...
I have an extended warranty with Hewlett-Packard. The story is long, as it took 3 hours to finally get someone to accept that the computer needs to go in for repair. Rather than bore you with the details, suffice to say that HP tech support is either seriously incompetent or instructed to use ...