Spoke with a rude rep Anne about a bad motherboard only 2 years old and would not transfer me to a supervisor or manager. The worst customer service I have ever experienced. We were about to purchase more HP computers for work but not after this awful experience. ...
Three weeks ago we bought a new 21" iMac and an HP Photosmart Premium Printer C310a. Hooked up the iMac within minutes of being home, then tried to install and run the HP printer. At first I tried to to it wirelessly, but failed. The printer would now acknowledge the router and would not ...
Extremely POOR Tech/Customer support! CSR couldn't speak good English, didn't respond to questions unless asked if he was still there, took my credit card info. Finally had to hang up without resolving the issue. ...
We bought our computer in June of this year. About a month later web sites would freeze and you would have to shut down the computer. Sometimes it would shut down by its self when you are in the middle of doing something. This computer was suppose to be good for playing pc games but it freezes when ...
I am unable to use my HP laptop because I cannot turn it on. This is not my first HP product, but it is the first time that I have had a problem with their product. My screen doesn't light up, and nothing happens when I try to turn the computer on, but occasionally the blue light will flash for a ...
Hp is the worst computer i have ever used. Its 2 days old. We called tech support and its like being in a mac commercial. Call get transferred to some 3rd world country with some pakistani you can barely understand. He tries to connect to our computer but his own software fails. The tech support ...