My only purpose for shopping with Hearthside was to purchase BGE accessories. Sometimes they were'nt in stock and it would take a couple of months. When they were in stock, the shopping expierience was good. But now that it seems they no longer carry Big Green Egg, I see no reason to shop there any ...
I purchased gas logs several years ago. I have been very pleased with them and have had no problems. It's a great product. ...
Totally impressed. I ordered a outdoor fireplace with no charge for shipping. We went to pic up the unit and it looked as if a huge pole fell right on the top. We refused the shipment and thought that this was the beginning of a nightmare. But much to my surprise Hearthside customer service ...
We purchased our Peterson Real Fyre gas logs from Hearthside Distributors because they not only had the best price but they had the largest selection of logs anywhere. Their customer service is great and the options and accessories are second to none. On top of that, when we purchased our logs we ...
I purchased a gas fireplace log set from Hearthside after researching local suppliers. I found a better selection and better pricing from Hearthside. The install went as planned, but I did develop a problem with the pilot light not staying on after a year. I called Hearthside, they diagnosed the ...
Ordered a gas log set. It showed up quickly and as described. It was missing the remote control (a factory oversight, not hearthside). I emailed and they had the remote sent quickly. They were very polite and got on the problem immediately. I highly recommend this company. ...