Ordered a gas log set. It showed up quickly and as described. It was missing the remote control (a factory oversight, not hearthside). I emailed and they had the remote sent quickly. They were very polite and got on the problem immediately. I highly recommend this company. ...
We had an excellent experience purchasing from hearthside. They were very knowledgeable and one phone call made purchasing all of the pieces needed very simple. ...
I was very pleased with the personal help, price, and installation of our stove. I haven't had a good winter period to test the efficiencies of the stove (Declaration-Wilmington), but am hopeful that it will provide what we need. The manufacturer was a little slow in shipping my stove, but it got ...
I purchased a Hearthside propane fireplace log set in 2006 and have enjoyed the warmth the unit emits during the cold winter months. Easy to maintain, too. ...
I would highly recommend Hearthside. I ordered an outdoor fireplace from them and I was very pleased. The order/delivery time was amazing and the follow up customer was great! Hearthsides prices were some of the best on the internet and beat the prices of our local stores. I am planning on ordering ...
I had bought a set of gas fireplace logs from Lowes that were were discontinued right after I bought them. The remote broke and I was searching all over and calling stores trying to find a replacement. Finally I found Hearthside and they were so confident that they knew exactly what I needed. I was ...