I took my laptop in on 12/08 to be able to download Microsoft Office student 2010 and my autoplay was not working properly so I took it to Geek Squad at the Deptford Center in Deptford, NJ. Picked up my pc on 12/11 (3 days later) and my pc supposedly was corrected until I arrived home and saw that ...
Not only did I tell them what I thought was wrong with my computer, they wouldn't listen to me, made me feel stupid, like I'm just a crazy lady that don't know what I'm talking about. Not only did I tell them the problem, I showed them hints and clues to the problem, the techs always had an excuse. ...
Don't buy the Best Buy Geek Squad. I waited over 3 hours on hold to schedule an in-home service appointment and still waiting. At this point I am convinced that no one is there at their 24/7 customer service line OR they intentionally do not answer so they can take money for not providing a ...
I purchased my service to install my home TV almost 2 months ago. They first gave me an appointment 3 weeks after my purchase which I was ok with as I understand that they need time to install TV and/or do other jobs. A day before my appointment I got a phone call that they had to cancel because ...
Purchased a Dell Laptop from the same store about 13 months ago. About 2 months ago started to have problem with the display. The screen would intermittently will display only lines and will start working properly once you wiggle it back and forth. Searched the Net to identify the problem and the ...
Called the to come and mount my TV on my wall. I was told over phone I get a complete room setup. With concealed wires in the wall for $260.00. Sure NP! When they get here they techs tell me No we do not do that! Plus my components were already set up correctly. So they did nothing but mount my TV. ...