After spending over $800 for substantial guarantee safety on notebooks for my college-age kids, Entrance has become declining to recognize the guarantees they offered me. They claim they "Offered" my guarantee protection to a different organization. You know what... The "Other ...
I HAVE NEVER experience such terrible customer service in my life... I bought a Gateway computer from walmart, really because of the price... I had heard they were flimsy so I made sure I bought an extended warranty in case something went wrong. After a couple of weeks the screen broke and I was ...
Bought a gateway computer and the hard drive went bad after 6 months always had a problem since I purchased it. Called tech support got someone in India said it was windows and to reinstall, they do not know what they are doing! Finally got an american and he acted as it was my fault, said need to ...
I purchased a gateway computer from hsn in Dec after one month the computer stopped working. I contacted HSN and was told that I would have to send it to Gateway because I had the computer over 30 days. I sent it to Gateway and requested that they send another computer since it was only after 30 ...
I will give you the short version of my plight as I know like me, your time is quite valuable. I purchased a Gateway ML-3109 laptop in the 4th quarter of 2007. I started having problems with the back light failing within a few months of ownership. I sent the unit in for repair. After the unit was ...
In 2006 I bought a Gateway M460ES Laptop from the Gateway business division. I also purchased a 4-year warranty. The terms of the warranty are 100% (not pro-rated) support for any defects and for any damage that occurs during the 4-year period. Repair is to be provided either in-home or by mailing ...