I ordered a new PC from Gateway computers on 5/7. My estimated delivery date was 6/5. For the first week my status remained listed as "processing" on their web page order status tracking tool. I emailed customer support and was told that their system was "probably down for ...
I purchased a Gateway computer system through HSN for Christmas. This was my first Gateway and will be my last. The monitor which came with the system was suppose to be "top of the line". The one which swivels from horizontial to vertical. I have had monitor problems from day one. Each ...
Gateway had my laptop sent in for repairs 6 times and each time held it for weeks (totaling months). On the 2nd of may they received it for replacement and have not sent a replacement in over a month now. Needless to say the laptop started malfunctioning about 2 months from purchase. The service ...
We bought our first pc, a, in 1998. It went just like a top. We were therefore happy with it that after it got time for you to purchase a new pc, we purchased another Entrance. Exactly what a error Because buying our Gateway 420GR in late November we've: been through two screens. The very first ...
Gateway does have a battery recall as does a number of computer manufacturers but, this is not much help for people like Vicki in Tampa who now has a damaged screen because she dropped a laptop too hot to handle (and dangerous) ending up with a $900 paper weight. Their website touts how they have ...
The latch on my Gateway laptop broke. I called Gateway to see if they could send me a replacement latch. (it took several days and phone calls to find the right department to help me) The technician I talked to was very nice and said that I would need to mail my laptop in because the outside rim of ...