I bought one desktop a couple of years ago. It of course stopped working. I sent it in along with the included software. They returned the computer, without the software and not fixed. I needed the software to do any repairs on my own - Gateway insisted they no longer made cds. Big deal. I wanted ...
I called to report on a laptop battery which was seriously overheating which I found on their own website that they had voluntarily recalled in May. I spoke to their customer support agent who asked me for the serial number. I told her that there was no serial number on the bottom and that their ...
Kathleen Weimar Office of the Attorney General 100 W Randolph St Chicago, IL 60601 Ms. Weimar, These ongoing negotiations with Gateway are redundant and are bordering on ridiculous. How many times do I have to address the same issues that have been presented in my previous correspondence? 1.) The ...
A few weeks ago I purchased a Gateway Computer Model M 6750. The computer has a known defect that Gateway is giving me a difficult time resolving. The problem is with the cheap and inferior network card they used to save money in building their computer. The computer can not connect to the ...
I bought a laptop from best buy three weeks ago, but it only had 14 days to return it, well on the 15th day it died. It was a gateway so I now have been waiting 16 days and gateway still can't tell me what is wrong and when the parts are coming in? And most of all I think they don't care either. It ...
This is a warning. I have a computer that crashed 3 weeks out of the box. It has now been 2 years. It has crashed 6 times. I have spent days on the phone with them. One call lasting 8 hours. I have been lied too, saying that my case has been transferred and I will be contacted from a dept that ...