We moved into our house on November the house was 10 years old, and we were contacted by First American and told that they would guarante the appliances and a/c unit in our home. Our A/C unit went out three weeks ago. I called first american, and they stated they would have some one out the next ...
If you ever think to buy home buyers insurence-please don't!!! I needed to replace the air conditioner but could not do it without replacing a heater. I was explained that the new unit will not match to the old heater even though my heater was working fine. The insurence would only pay for the air ...
Disappointment and disbelief are the only ways I can describe my experience in the last two years of service from your company. We have had the unpleasant experience of dealing with four different occurrences at our home. NONE of which were covered by our policy. Only on one occasion did anyone ...
Air conditioning went out 4/20/06. Called First American and they said they would call and have a repair person get in touch with me within 24hrs. First company they called never showed up. On 5/22/06 they sent Bama heating and cooling out. Repair man was kept on hold so long waiting on an ...
Our a/c stopped working last Tuesday at 1:00am in the middle of a heat wave. We called FAHBPC to get someone out ASAP. An a/c company called us the next morning to schedule service for the following day between 12-2. After 3 phone calls and the tech saying "I am almost there", he showed ...
I purchased a home in Atlanta, GA and chose First American as my home warranty professionals. I'd reported my roof leaking and Cook Construction came to investigate the problem. I paid the $50 (which I was originally told would be $45). The man looked in my closet where the leak was discovered, ...