Our patient has been receiving a generic medication since 1996. Recently, a "Dispense as Written" prescription was submitted to Express Scripts for this patient. The patient received the name brand medication at a cost of $165 whereas the generic would have cost $10.50. Upon calling the ...
Our group was new to Preferred One Insurance this year and Preferred One informed us that to get 90 day supplies of drugs, we needed to go through Express Scripts. So I contacted my doctor about ordering for me a prescription of Nexium. He emailed that prescription to Express Scripts. Unknown to ...
I called the company on their help desk I never reached anyone I was on the phone for one half hour from 12:40-01:10 For a half hour I had to listen to "someone will be with you shortly". (I think the real message was go away and dont bother us.) In between the messages was this horrible ...
On or about 2 mar 09 we made an inquiry of Express-Scripts concerning a medication for my wife. I received a call back the since we had a deductable (actually not correct as we had modified out plan) the cost would be $472. I told the person that we would get the medication elsewhere. On 6 mar 09 ...
Express scripts has lost many scripts that were faxed to them by my doctor and have lost scripts that were mailed to them by me. They do no care. Do NOT do business with this company. ...
I worked at the Director level for Express Scripts. The Senior Leadership of the company has fallen under the influence of Jack Welch and all of his management principles. Most notably, as a Director, Sr. Director or Vice President - you are expected to go thru all of your direct reports every fall ...