On August 12, Expedia allowed me to reserve a hotel room on their website. When I arrived at the hotel 15 minutes later, I was informed that the hotel was completely booked and there was not a single room to be had. I immediately called Expedia and was told that there was not any record of my ...
To Expedia; After you charged me an exorbitant fee of a more or less $600 cancellation fee for a flight I booked -I cancelled by notifying you within seconds after your website defaulted my booking back to another date in the future -I agree I did not go back into my booking to double check -You ...
I made a reservation and ten (10) minutes later i realized i was looking at the wrong month on the calender. I called to transfer or change my reservation to the following day. The young lady advised me that she could not change it to the following day without penalizing me a full days stay. I ...
I booked a hotel for 4 nights on-line from Expedia, and did the pay in full option. After the second night, we had a family emergency and had to check out early. I called Expedia to see if we could get a refund for the 2 unused nights. The night I called, I waited on hold for almost an hour, and ...
The other day I clled Expedia.com to book a room. I ask the rep on the phone if I could request a room on a specific floor and get it if it is available. He said he will call the hotel. Ii was standing in the hotel lobby of which he had no knowledge of. When he called the clerk told him I was not ...
I booked two tickets on Expedia for my kids' round trip to Morocco. When we got to the Casablanca airport for the return trip, we were told that their tickets were canceled, and I'd have to buy new tickets and resolve the problem in Madrid. Lo and behold, when we got to Madrid, the tickets were not ...