They lied about check out time, the condidtion of the hotel and by having the cheapest price. When asked to speak to supervisor thay hung up. And if u make any changes its 150 to do that. I will never book with them again. They are also affiliated with hotels.com for extra info. ...
Yes, website is easy to use. Yes, customer support is excellent but still they were not able to do anything about the fact that the trip I booked was 25% more expensive. I made my booking just before midnight and phoned them about the huge difference in price compared to BA (which I found completly ...
I booked 2 flights from Toronto to Cleveland and then from Cleveland to our final destination to Phoenix. I had confirmed both flights 2 hours before going to the airport and everything was confirmed. When I got to the Toronto airport, they told me that my two confirmed seats were no longer ...
They advertise the best price guarantee and so forth but they won't let you cancel a booking without all types of fees and they won't price match after 24 hrs of booking even whem they are the ones not answering phones and w insane hold times. VAcations to go had better prices and better service. ...
We recently booked a hotel in Florida with an Expedia representative. We clearly stated that we had 3 children and 2 adults. He booked us for 2 adults and 2 children. Luckily, I read the e-mail and caught the mistake. When I called to inform them of the mistake, they told me that they couldn't fix ...
We purchased a package on Expedia.com and selected their Trip Insurance. (Hotel and Air) We had to cancel our trip due to scheduling conflicts. Expedia refunded us the hotel portion of the trip in full and gave us a credit on the air towards future travel. All is good so far. About a month later, ...