When we returned our rental car, the Prattville Alabama Enterprise Rental employee reported the car had been in an accident to our insurance company so that they could keep the "deductable" of "our" insurance. The car was not in an accident as the small dent that was discovered ...
This problem happened when we were told to rent from Enterprise since this is the only rental car company my dealership deals with. My car was being repaired and I needed a rental car. Upon arriving at this location, Enterprise was told that no additional insurance is needed since my current car ...
I had a car accident on Dec. 8 that totalled my car. My insurance referred me to Enterprise for their covered rental. The day was cold and snowing, near blizzard conditions. I was picked up from work by one of their employees and driven to the rental facility. I was told there were only 2 cars ...
I rented a car from enterprise because my car was being repaired and the associate failed to explain the extra coverage I unknowingly purchased for $250.00... Which was also an option, however that was not explain to me. Now I will take that money as a loss. Being a first time customer, my ...
After a previous rental, we chose to rent again from company. This time we were charged 65.00 est for a late charge, we were only a couple hours late near close of business for the day. I explained to mgr that we intended to rent 3 more weekends due to my sons travels, and it would make sense to ...
Rented car in Seattle - when I returned the car on Friday, I accidentally left my hangtag in the car. I called next day (1600 miles away) and explained. They found my hangtag and shipped it FedEx. Got it 2 business days later. Great customer service and quick response time. ...