I purchased carpet from Empire today, they installed the wrong color but would not replace it for the right color. They said I had to purchase a new roll of carpet at there price, which I already purchase carpet for over $5,000. They would not make up for there salesman wrong doings. It was all the ...
I had ceramic tile installed on my kitchen and bathroom floor one year agothis Sept. Empire has not done the job right yet. The first time the installer did not replace the toilet correctly. Water leaked from the toilet on the under lying floor until it had produced rot and mold. They came out and ...
This is regarding the job for the condo at Opera Plaza, 601 Van Ness Ave, San Francisco, CA 94102 Empire sales guy Doug Hart (650 515 5292) promised the 4hr work will be done today (Sat Oct 4), and the Empire contract guarantees the work to be completed today. THe installed workers called and ...
I am in the process of replacing most of the 1st floor flooring in my home (1,500 sqft) and adding wood treads to the stairs. I tried to schedule an in-home appointment twice with Empire and on both occassions the appointment was cancelled the morning of the scheduled day. Their inability to ...
On July 6, I contracted Empire Today to install a bathtub liner as well as a door in our bathroom. On July 12, two installers came by at our house to do the work. However, because of the rain, they asked us to push back the installation on the following day. They came back the following morning and ...
Stay away from Empire Today. They lure you in with slick commercials and some nice customer service up front, but they * on the back end. Don't sign the contract because the moment you do, the service goes to pot. No returned phone calls, estimated dates for measurement and installation aren't ...