Awesome experience. Steve was very easy-going, kind to my fussy baby, not pushy and willing to give suggestions. On-time and took his shoes off without me asking (noticed that none of us had them on inside) and got right to work showing me what I needed to see and measuring. Excellent. Look forward ...
If I could give 0 stars I would. I have used Empire Today - Washington DC two times. The first time I was pleased with the salesman. He was very knowledgeable and helpful.installation went smoothly and the carpet looks great. The second time I used salesman Tom Welcomer. Big mistake. He failed to ...
I wanted laminate installed in my living room. Not a huge room only 240 square feet and was told retail price would be 3986.00.17 dollars a square foot wow. But I could get it for the low low price of 3640.00. What a joke Empire Today is. I called on their 70 percent off sale and was expecting ...
I had been saving up for engineered wood flooring for my foyer/hallway for a few years and got quotes from Empire and Home Depot on what I thought were comparable products. I decided on Empire because the price they quoted me was a few hundred dollars less than Home Depot. I was told by the sales ...
First, let me start off by saying I am a trained insurance adjuster, 14 years in the business. I have NEVER dealt with a company which has provided such poor customer service and poor installation. I am trained on the specifics of how to estimate, install, roll, and stretch a carpet. So, imagine my ...
No matter what, they do not honor your warranty. The adhesive used was inexpensive and the work was crap. The floor started to bubble, and they claimed water damage. We've had others come to check it our and there is no water or moisture anywhere. They just wont pay ...