My wife and I purchased carpet in May of this year from Empire Carpet in Chicago. Since the purchase of this carpet which the fibers are nylon; it has been having all kinds of debris accumulate from it on a daily basis. We have a baby who crawls around and loves to put anything in his mouth. The ...
We purchased Empires version of modern shag September for our living room. The salesperson and installers were fantastic. Problems started about 3months later. I vaccuum with our Kirby every day but the carpet was starting to take on a very dingy and flat look. So I had it shampooed. After about 3 ...
This is a long story but it tells in most detail of the experience I had with Empire Carpet so please do not stop reading. It may be long winded but I am very upset. Let me tell you about my experience with Empire Carpet. They were happy and eager to set up an appointment to give them an ...
On july 22, Empire Carpet came to install carpeting in my basement. The installer did all his prep work and then discovered that the warehouse had shorted him on carpet. He did not install any carpet on that saturday and said he would return on monday to finish the install. This required me to take ...
They installed new carpeting in my home, it didn't last long, so they said they would install better carpeting. They never came back... ...
Where to start? We had empire install a hardwood floor, and that was a nightmare. We are on a slab, so a glue has to be used to hold the floor down. After the floor was done (late at night) The next morning i noticed glue all over the floor, and several dents in the floor made by thier tools. It ...