Where to start? We had empire install a hardwood floor, and that was a nightmare. We are on a slab, so a glue has to be used to hold the floor down. After the floor was done (late at night) The next morning i noticed glue all over the floor, and several dents in the floor made by thier tools. It ...
First of all we called Empire on the 19th of December, they had Jake come out the next day with carpet samples-Jake was wonderful and we were sold on the top of the line carpet with warranty on stains and wear. We went with the no $ down pay later (one year)-$6,435.00. The installers came on the ...
Be careful dealing with EMPIRE CARPET We asked to have a carpet installed by EMPIRE CARPET. The salesman came and we chose there "TOP OF THE LINE CARPET" Guaranteed not to "mat" and always look "thick" and "new" Well, we had these contractors come over who ...
On 12/10 my wife and I ordered carpet from Empire Carpet. After considering the amount saved. Right! We were told that the carpet would be installed on 12/10. I asked many questions to the sales rep "Tim". Like what if not enough carpet is sent? Answer: They have to get more to finish the ...
We called empire today from the add on television and were contacted the same day to make an appointment for the salesman to come out to our house. The salesman came out a couple of days later and went through the areas that we wanted carpeted and laminate flooring installed. I specifically ...
Empire carpet in stoughton, ma is a fraud. I worked for them for a while so I know what I am talking about. Empire does do next day install maybe 40% of the time. They stock most of the samples they bring to your home, but they don't stock much and if you goto home depot or lowes you have like ...