I signed up for the internet phone service thinking that I would save money on my phone bill. I wound up being a month without phone service and am still fighting with them to return their adaptor. First of all, they do not tell you that if for any reason you wish to cancel the service, you have to ...
I have been using Earthlink's satellite service that uses DirectWay equipment for over 4 years. The old modems, DW4000 units, are no longer available as they were replaced first by the DW 6000 modems and then the DW7000 ones. My DW4000 has been failing intermittently for several weeks. I have spent ...
I've tried calling Earthlink on several occasions to try and cancel my DSL service, after being on hold for more than twenty minutes I've given up on trying to call them. I went to their website and clicked the link Cancel Account and it brought me to their Policies and Agreements, wherein they ...
I signed up to transfer my Earthlink dial up service to dsl on April 14. The instructions they sent did not work. So far, despite almost daily calls to tech support and about 70 hours online with them, I still have not had one minute of dsl service! Every time I call I go through the same basic ...
Well having read the other reports I can see that I'm not alone. I don't know if anyone else has the exact same problem; but I smell a class action suit coming. I was satisfied with thier service for the most part. I had them billing a credit card for DSL.in november the credit card in use ...
Earthlink is by far the worst company I have ever dealt with in my life. Their technical support guy named: Mr. Venkatraghavanv, (and that is the correct spelling) informed me in poor English that I could download only the anti-virus software and not all of the other junk that goes with it. But ...