EarthLink
Found 162 reviews / complaints
Page 19

EarthLink
Earthlink.net True Voice ripoff Fraudulent Credit approvals Horrible Interrupted Service on Phone & Internet Rude Customer Service Confused Technical Support

Internet & Web Anonymous 57619 0

To Whom This May Concern: I have decided to Cancel my Internet Service and True Voice Service with your Company, Effective Wednesday October 11. The reason that made me finally give up on Earthlink and Schedule Cancellation of my account is due to an EXTREMELY RUDE Billing Department Supervisor ...

Earthlink
Ripoff

Education & Science Andrea209 0

I signed up for the internet phone service thinking that I would save money on my phone bill. I wound up being a month without phone service and am still fighting with them to return their adaptor. First of all, they do not tell you that if for any reason you wish to cancel the service, you have to ...

EarthLink
Satellite internet service

Internet & Web Bruce171 0

I have been using Earthlink's satellite service that uses DirectWay equipment for over 4 years. The old modems, DW4000 units, are no longer available as they were replaced first by the DW 6000 modems and then the DW7000 ones. My DW4000 has been failing intermittently for several weeks. I have spent ...

Earthlink
Ripoff will not acknowledge receipt of cancellation request sent through UPS

Internet & Web Willie37 0

I've tried calling Earthlink on several occasions to try and cancel my DSL service, after being on hold for more than twenty minutes I've given up on trying to call them. I went to their website and clicked the link Cancel Account and it brought me to their Policies and Agreements, wherein they ...

Earthlink
Can't make dsl work, won't cancel contract

Internet & Web Peggy133 0

I signed up to transfer my Earthlink dial up service to dsl on April 14. The instructions they sent did not work. So far, despite almost daily calls to tech support and about 70 hours online with them, I still have not had one minute of dsl service! Every time I call I go through the same basic ...

Earthlink
Ripoff Trying to bill for sevice not provided!

Shops, Products, Services Lance43 0

Well having read the other reports I can see that I'm not alone. I don't know if anyone else has the exact same problem; but I smell a class action suit coming. I was satisfied with thier service for the most part. I had them billing a credit card for DSL.in november the credit card in use ...

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