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DVDMoose.com
Found 94 reviews / complaints
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DVDMoose.com
Consumer Report

I ordered a box set of Batman from this website and I sent numberous emails getting no information as to where my package is or a tracking number, I have been waiting for 2 months for this order, they said it was shipped on December 17 through air mail which allows "free deliverly" the ...

DVDMoose.com
Consumer Report

I ordered box set of Dark Shadows, most of the order wouldn't play or would stop in the middle of the disk. Bought the set as a christmas gift. When I sent a complaint e-mail to the company, they just told me that they would let their suppliers know. Sent a second e-mail with more complaints and ...

DVDMoose.com
Consumer Report

Ordered a box set of Seventh Heaven on Dec 10/12. To date I have never received anything. Emailed customer support Jan 15/13 to inquire, rec'd response from Gordon Kennedy explaining delivery time frames. Emailed Feb 14/13 as still nothing received, rec'd email "delivery delayed" message, ...

DVDMoose.com
Consumer Report

Ordered 2 box sets in mid December - Twilight Zone and Outer Limits. Same scenario as other complaints. Followed up numerous times by e-mail and was messaged by Gordon Kennedy (Customer Service Manager) that the shipment was stuck in Customs, then they paid to have it cleared, so on it's way by ...


DVDMoose.com
Consumer Report

Purchased online through website www.dvdmoose.com DVD set of old 60's TV program. Website very elaborate with pictures of packaging of complete tv series. Ordered for Christmas gift December 13. As of February 18 I have not yet received anything. I've emailed them constantly and they kept assuring ...