Rip Off: Upon cancellation of service, at the end of the contract, they claim they have the right to collect another 30 Days of fees. Since the service ended and the affiliated land land was disconnected and the service was not used... The fee is simply a rip-off. If I ever consider another DSL ...
Dsl canceled us the end of march yet were still charging us until the end of august. It took dsl one week to return my call (their customer service is in the philippines) when i questioned the account charge... Their answer: "you need to give us 30 written notice"... What? You canceled ...
I have been with DSLExtreme on and off ad I have moved around for nearly 15 years and I have seen them grow from a small company in Pasadena to what has become a non caring poor performing behemoth. They have absolutely without a doubt the WORST customer service and technical support that I have ...
Port 25 suddenly stopped working and tech support will not help. We have been using the port 25 service since the company outsourced their email services to google. They service suddenly stopped this week and we cannot get assistance. ...
I am going to court with them for charges and ISP subscription that I DID NOT AUTHORIZE. When you talk to them, whatever you do, DO NOT GIVE THEM YOU CC NUMBER. I would not call them. A simple inquiry about service has cost me $400. I am in a desolate area and they could not provide me service. ...
Dslextreme.com is the worst internet company out there. We were on an automatic renewal and they took us off and raised our rate. We cancelled our service at the end of May with them and they billed us for June and then only re-imbursed us partially because they took their time cancelling us. You ...