This is a small sample of what my family and I have had to recently go through with this Internet Service "Provider" I had to resort to going onto the forums here as a last ditch effort to actually be helped, as most of the attempts at actual communication with them were either brushed ...
I m filing paperwork for small claims with DSLextreme. To try and make a long story short, they decided to start an unauthorized account after a conversation about possible service interest. After about 20 calls to stop the bills and authorizations (I can't receive service from them because of my ...
After this past week of aggravation and frustration over DSL Extreme, I decided to post as many complaints about the service on as many review boards as I can find. First, let me say that I have been a loyal customer for four years now and, up until recently, I have been quite satisfied with the ...
I upgraded my speed from 1.5 to 3Mb. My phone line got disconnected while i was away. I came back and got my phone line running again. Took DSL Extreme 10 days to get my line up and running again. They extended my contract and now they are saying that i can't get 3Mb anymore because i am too far ...
I ordered DSL Oct. 9. Website guaranteed a speed of 3.0 meg. I paid $48.55. The modem came later and never worked. Tech support said they would send a tech out and it would cost over $60 to check my line. Then said I live too far so my speed would not be over 1.5 meg. Oct. 16th I cancelled. They ...
I moved in mid April, and went to dslextreme.com to move my service from my old address. Website said that their service was available at my new address. When I called for further information, I was told that they couldn't give me service at my new address and that I had to call Verizon. Didn't ...