In September, I fired another major Satillite provider for failing to provide adaquate customer service. Their replacement: DirecTv. Just when I thought I'd seen poor customer service, DirecTv shows me a new level of how not to do business. First their contracted installers don't follow ...
DirecTV had the racket. They lure you in a special pricing, but when you are not looking they automatically subscribe you to services you do not want. I had the unfortunate pleasure of experiencing this. DirecTV subscribed me to Sunday Ticket, which is football programming; I am not a sports fan so ...
To make a very long story short, Directv's customer agreement pamplet that they give you at the time of installation does not match the agreement they have on their website. Which by the way is almost impossible to find anyway, I just happen to stumble across it. They have you by the ...
I shut my bill with directv plus they debited the ultimate statement out-of my banking account without my permission or understanding. I examined with my lender plus they recognized that Directv includes a background to do this for their clients. I believe that's terrible plus they ought to be held ...
I'd purchased a DVR HD radio at Bestbuy 12/08/06 and had catch it-up myself named it directly into move service to that particular recipient and that I was never informed of any contracts or agreements from Directv or from Bestbuy I paid $299.99 plus duty since than I went with verizon Fios due to ...
I saw an advertisement from DirecTV saying that if NFL Sunday Ticket for the 2007 season was ordered BEFORE 12/31/06 that we (the customers) would recieve Super Fan for FREE (a $99 "value") and $20 off the regular price. Since my wife and I are BIG fans of the gridiron, we said COOOL!!! ...