Here’s my DirecTV nightmare… I signed up in February through DirecTech, an MDU (Multi-Dwelling Unit) installer/reseller for DirecTV. Since we live in a condominium complex, we needed to go through the MDU people. DirecTV and Cincinnati Bell work together to combat the cable companies, and offered ...
I've been reduced client of DirecTV for more than 4 years. For the reason that period, I've never been overdue on the statement. Last March I started utilizing their HD gear.instantly I began having party issues that avoided me from viewing many applications; issues for example lack of audio, ...
Ellen Filipiak Senior Vice President, Customer Service As a follow-up to my e-mail of 11-29-07 I wanted to first of all thank you for the prompt response from Shauna (sp?) from your office via a phone call from her that same day. After a good deal of deliberation, however, I still believe we have a ...
I have two major complaints... My bill was turned over to collections after telling me that they would give me another week for me to pay my bill. Now I have to pay in full... (on disability).. The bill in full that has been put in collections has sports package on it that I had asked to be deleted ...
Liars, bad equipment, contracts, horrible customer service. What else is there to say. Oh yeah they are thieves too. A sales rep lied and offered nine months of discounted service. She didn't have the authority to do so, and Direct TV would not honour the original offer. 20 phone calls later and ...
I have been a premium customer of Direct TV for over 4 years.in that time, I have never been late on a bill. Last October I began using their high definition equipment. I began having reception problems that prevented me from watching most satellite programs. Their local maintenance team, Aerosat, ...