We were supposed to have the installation guy come between 8am and noon. About 1130 we called directv and asked where the installation guy was so we could re-schedule our day to accomodate. This directv employee said he didn't know where the installation guy was but assured me he would be at my ...
Technician came as scheduled but was unable to finish the job. Was told he would come back and never did. Called 23 x's and spoke with different people all the time. All they can do was apologize but no one ever came to fix the problem. I have been on the phone for the last hour and 40 minutes and ...
I was told I could be on the phone with the director while we both listened to my recorded conversation on 11/26.in the conversation, the agent told me that if I got the hdtv it would go to all my televisions. Which is why I ok"ed another 24 month contract. Had I known it did not go to all my ...
I cancelled my directv service early and received a bill for 350 dollars, which i was prepared for. BUT about two weeks after this I saw an automatic draft from my credit card account of 707$ that I had received no notice or bill about either by mail or telephone. I was then informed over the phone ...
I contacted DIRECTV to cancel service due to a move from Missouri to Florida. The gentleman that I talked to said DIRECTV could provide services for us in Florida. I asked if they could provide TV, high-speed internet, and land line and after checking he could not. I told him that I would just go ...