We lost our satellite signal. Contacted customer service, representative tried to resolve problem over the phone but could not. The first available tech visit is in 18 days! Unacceptable! I bet if we were ordering new service they would be here sooner. ...
Besides the poor service provided to use in our short period of time we even had service, I have gone round and round with this company over a $300 charge they placed on my debit card. This charge is for "part" of the early cancellation fees that I was told would be waived. This was ...
I ordered a hd receiver in middle of november because I was getting a new tv. I informed them tv would not be here until 12/05 but rep said that was ok and set up appointment for 11/30. Tech showed up and said had to wait until new tv and rescheduled for 12/05 between 8am and 12pm, Nobody showed up ...
Im been with Direct TV for more then 5 years. They have billing problems. They call you to offert plans the will no honor or respect. I pay a protection plan and after 4 yers paying for there are charging me for services that are suppost to be cover by the plan. Im not very happy costumer. Looking ...
Ever since i have installed directtv they have never got my billing right. I am fed up and don't know where to turn for help. I have called their customer service and email through contact us link. I am still unable to resolve the issue. Helppppppppppppppp ...
Im a business owner of 7 years and 3 years ago Direct Tv hired people to go out and see if anyone getting programing for free. I was a Direct Tv business customer for 4 years and that someone said that we had a football game we werent suppost to have. They turnedmy service off and my calls were ...