I spoke with a rep by the name of Ashley. She was very helpful. Had a good tone and answered all my questions before I decided to go with Direct TV. I'm still debating on weather or not I will be making the switch but they're customer service is good. ...
Just an addition to the long list of complaints I am compiling against Directv. Recorded the historical 121212 concert last night and the end from Billy Joel on is chopped off. My discounts are expiring and my bill is increasing and I despise you Directv and want you off of my TV, just don't know ...
Directv is not willing to work with me as far as providing extension. I owe $100 and wanted an extension for maybe 1 or 2 days but was informed that your company does not offer that type of an option. That in itself is enough to make me consider switching back to Comcast. Who has never had an issue ...
I was hoping to switch providers because Direct TV's "on demand" feature is TERRIBLE and completely sub par to any other provider i've had in the past. It takes about 24 hours for a show to "download" onto your DVR box. Little did I know upon installation when the service tech ...
We lost our satellite signal. Contacted customer service, representative tried to resolve problem over the phone but could not. The first available tech visit is in 18 days! Unacceptable! I bet if we were ordering new service they would be here sooner. ...
Besides the poor service provided to use in our short period of time we even had service, I have gone round and round with this company over a $300 charge they placed on my debit card. This charge is for "part" of the early cancellation fees that I was told would be waived. This was ...