My installation was scheduled for Dec. 26. The gentleman showed up and told me they'd call to reschedule due to inclement weather. I never got a call so I called and asked for earliest possible appointment and was told Dec. 29 between 8-12. On Dec. 29, I received a call at 11:00 that they needed to ...
I called directv today, 12/29 to voice a complaint regarding not only their horrible reception service, but also concerning the extremely high bill. They are a horrific business. Was told in so many words that if I'm unhappy to cancel, but a $400 will be automatically withdrawn from my account!!! ...
I have had my local channels for almost 7yrs and on the 25 of Dec they decided that I needed a totally different location for my local channels! I am highly highly pissed! I call and of course they tell me there is nothing they can do! Well I'm here to say for what I pay a month to have you you ...
On Thursday (12/20) we lost our HDTV service and called DIRECTV Customer Service at 7AM, the problem was determined to be a power device and I was told a new one would be shipped FedEx Overnight. The new one did not arrive on Friday the 21st and I called and complained, I was told to call FedEx and ...
I contacted DirecTV on 12/18 to cancel my service as a result of repeated bill increases combined with poor service quality. I advised retention dept. Rep I was switching to Time Warner & provided details on their offer when she asked. Rep asked me to reconsider & offered to match Time ...
My wife signed up for Directv at Wal-mart. When they arrived to install, they told us our guest suite was to far away and they would reschedule for another time. We never heard back from them. They never refunded out initial deposit. I was told by directv that they were not responsible for the ...