I cancelled my service last month as I switched to dish Network due to Directv refusing to upgrade me after 5 years of service. Directv sent me boxes to return my equipment 1 week ago. I was out of town so I sent them out yesterday. Meanwhile I check my account and Directv charged my Debit card ...
Called to set up a new service, the lady was rude, talked to me like I was an idiot Im assuming because I didnt know how the process of setting up direct tv worked. I just moved out and have never had to set up a tv service before so I asked her a few questions. She sounded pissed off and ...
Have called Direct TV 4 times about my DVR not recording shows properly, and the 1st rep said id get a new one if it happened again. Well 3 more times after calling and spending time on getting it fixed or replaced and nothing. Told me it would cost money to get a new one. ...
I recently moved, with my niece, to live with my brother after his marriage fell apart. He is with the military, which means he is gone a lot, and was having issues with the internet/cable provider at the time. Given that our parents have had such a wonderful experience with DIRECTV and AT&T, ...
Three days ago my DVR started humming. The humming is so loud that I must turn the volume up on my tv to hear. The humming is constant and runs weather the power is on or off. When I complained the DVR is so loud that I have not been able to even sleep, they suggested that I unplug it at night and ...
I am not receiving the deal I was promised. I was missled by your representitive. I have a contract that is worthless. If I cant have what I agreed to I want out of the contract. Is my next step the Better Business Bureau? ...