Three weeks ago I signed up for DirecTV at a Costco kiosk in their Carlsbad warehouse. The two people working there advised me to buy an $89.00 HDMI cable set. It turned out I did not need it for this new hook-up, so I returned it. They booked my installation for Saturday, 12-29 at 1:30PM. A ...
A position I accepted last year was 200 miles from my home and not really ideal for me, and the odds were against me making it work. I told the DirecTV installer not to bother hooking me up in the home I was renting after he told me that there was a 2-year commitment. He quickly added that if I ...
After doing a one-year contract and paying my bill on time, basically doing everything by the book, I decided to go back to cable because of poor performance on their part. I scheduled my service to be cut off on the day my contract expired, and that is when all the hidden charges came in. I was ...
I signed a DirecTV contract at Costco and was given a Saturday installation date. The installer turned up at 11 AM although my slot was 1:30 PM, and then said he had to reschedule for the following Saturday. A week later the new window was "between 11AM to 2:30PM," and nobody came. ...
Directv has had me as a customer for roughly 13 years. Now they claim a contract binds me, and because I ended service ahead of time, they say I owe $255.78. No service agreement bearing my signature can be shown. Allegedly the terms appeared on a bill after I received a DVR, and paying that bill ...
Be very careful doing business with DirecTV. They were nice when we first signed on with them a few years back, but now they seem more concerned with gouging us at every opportunity. We recently upgraded to HD and were hit with $150 in additional secret fees, on top of the $200 for the HD-DVR box ...