A few years back I purchased the brand new high definition TiVo DirecTV receiver, state of the art, for around $1,200.00. It worked perfectly. Then late last year I started getting automated messages to upgrade my receiver. I called and told them it worked fine and I had no need to upgrade. After ...
I ordered DirecTV online on Monday. Tuesday it was installed. I paid a $200 setup fee. Eight hours after the service was activated, it was suspended. I live in an RV park. I moved into my mother's former space after she left. She had DirecTV before. They claim she owes $500. I am now responsible ...
Direct TV customer service is terrible. My only regret is that there was no one to warn me about this company, so here is my warning to everyone thinking about joining Direct TV. The customer service when you call is rude, for one, and the things they say or tell you are all lies, because when you ...
You call and tell them you are not getting the HD channels anymore. The error message is 721. They try to reset from their end but can't, and then say someone will follow up and call either to do a more technical response on their end or to arrange a service visit. Then 10 days go by and nothing. ...
My mom and I used Direct TV service for 2 years. I don't usually write this kind of complaint, but I couldn't stand it. I don't have time to list all of their terrible services, but I'm sure you will save money, time & energy by not choosing them for your satellite TV service. It was the most ...
I recently decided to sign a contract with DirecTV, who I used as my satellite provider several years ago. As with many providers, I signed the standard two-year contract, in which DirecTV provides the service and equipment for a monthly charge. As soon as the system was installed, we set the ...