DirecTV's collections people harassed us until May 16 (today; who knows, maybe it's not over) for equipment that DirecTV admitted was received on March 1. During our many hours on the phone with DirecTV, they admitted that they had received the nearly $600 worth of equipment, but they were not able ...
Since Christmas 2008, the DVR recording service has not allowed you to watch and record 2 shows. It's a part of the DVR service that DTV doesn't want to credit users for or inform the public about. So, if you purchase any of the "Plus" portion of any program with the DVR box, you will be ...
I was sold DirecTV at Costco. The salesperson said installation was free. When the installer ran the cable around the side of the house to the junction box, he said I would either have to pay him $50 to bury it or do it myself (approx 90 ft). I'm still trying to get my money back, but they have ...
DirecTV's BBB initial response: Company's Initial Response - Posted 05/12 We regret to hear of any misunderstanding. When I contacted you by phone on May 10, you were unable to speak with me. I have not received a return call nor was I able to reach you when I called back on May 12. On July 5, you ...
As a new nurse, I moved to Pueblo, CO for my first job, where I did not expect to stay for more than 6 months. At the time DirecTV seemed like the best deal for the money at $29.99/month, so I signed up. I specifically told the representative that I would not be in this town for more than 9 months ...
I created an account with DirecTV starting on April 17. Most of the information given to me when I created the account was false: a monthly bill of about $37 and cancellation fees of $200. But my first bill was $73. I called DirecTV and they asked me to pay only $52. The second bill was $104 and ...