This is a last ditch effort to get some kind of customer service. I am so disappointed and disallusioned with Direct TV, and I don't know what else to do. I have been being jerked around by Direct from the moment I switched. To begin with I was a customer of DISH, and I was some what happy with ...
Been with DTV since 2003. Had TiVo system, worked great loved it. It went bad and they refused to fix it but offered to replace it with a "superior" model. Now the problems begin, contacted tech support about the problems with the recordings, times it starts and stops, loud squelching in ...
We were issued a new credit card, called company with new info—our next bill had a$5,00 charge for "phone service" They refused to take it off! ...
When I cancelled my service, Direct TV "mistakenly" deducted several hundred dollars from my debit causing insufficient fees. I've been trying for almost 2 months to get my money back. Every time I talk to them they change how long it takes to receive a credit. It only took them ONE day ...
DirecTv lives up to the services they supply. However, their customer service and poor business practices make them an inferior company. I signed up for DirecTv at the beginning of 2010 and have had a somewhat good experience in relation to quality. Several months into the contract I was ...
Watch out. I had canceled my services from this company. I was waiting for the box to arrive so I could send back their boxes. The box arrived 10/15 and on Saturday 10/16 I had 333.46 taken out of my account for not returning the receivers. How in the hell do they expect someone to send something ...