The contract was changed. They lied about costs, installation, and service. Customer service was a joke. It wasted hours of time to get out of a Sam's Club - Direct TV promotion. It is my hope that Sam's Club was a victim as well and not part of this mess. ...
Please I beg you, never go with direct tv. I called to switch from Dish (not much better, but better) told the lady what I wanted and what it was going to cost from dish. She quoted me a price, plus told me it would be cheaper because I would have whole house dvr. Even had her boss get on the phone ...
Last Friday 11/20/10 We signed up for Direct TV. I called them asking a lot of questions about service and payment options. I was told they needed a credit card for the sole purpose of verifying credit and no charges would be made to my account. At the time I gave them the debit card number I ...
I have to wonder if The CEO of direct TV even reads these messages. If he does, then maybe he would do something about the poor service and wasting peoples time. I got Direct TV at my home and after several phone calls, a lot of my time wasted by no show technicians, we finally got it installed. ...
Direct TV technical support (aka customer service representative) by the name of Theresa was the most rude and lippy person that has ever assisted me with troubleshooting an issue of the phone. The call took place today, 11/27, at 7:00 P.M. CDT. As frustrated as I was by the fact that it took about ...
Don't ever go with DirecTV. They will rip you off at any cost. My father had been with them for years, then all of a sudden they started triple charging him for his current package, plus movie channel packages he never signed up for. He called to get it straightened out, they said they fixed it, ...