I was a customer 2 years ago. I have continued to be billed monthly since terminating service. My credit card provider has done zilch to stop this, and DirecTV seems unable to remedy the situation. My advice: unless you absolutely must have the NFL season package, get cable until these people get ...
In December of 1996, my husband bought a DirecTV satellite system from a local business. After our trial period, a DirecTV representative called us and offered us the Basic package, with no "special movie" packages included, for $69.00 for a full year (April 97 to April 98). We paid the ...
Direct TV sent us cards in June 02 that didn't work. We both work full-time jobs and had to call after work (8:00 pm EST) for help. If you do the same, pack a lunch, because you're on hold for over 20 minutes. When you do get someone, all they do is send replacement cards that don't work either. ...
I don't know why I would be penalized for stopping service that is absolutely poor. I have a continued problem with the signal! I called in yesterday to add a new box and was told that my needs to be replaced. Certainly not for free? This continued interruption of the satellite signal makes one not ...
We recently installed Direct TV and have not been happy with it at all. From day one, we had problems. We had two receivers installed. One seemed to work, but the other did not. After spending several hours on the phone, it was determined that this receiver was defective. So I had to wait several ...
The system was installed on 5/15/01. I ordered a package which included free AOL for one year. I was told that I would receive information from DTV that I would fill out and then send to AOL. After one month I called to ask where it was and was told it had been sent, but they would send it out ...