I noticed that my Direct TV bill was about $50 higher than it typically is, so I looked at the details and saw that they had incorrectly billed me for an add-on service (NFL Sunday Night Ticket) that I had never requested... I hate football! So I called customer service. I was told that since there ...
I moved to a new state where Direct TV could not provide service. A Direct TV supervisor cancelled the service after confirming that service was not possible. Direct TV then used the credit card I had used to purchase a DVD HD receiver to charge me for future services. The credit card was not given ...
My DirecTV HD channels no longer work. DirecTV tells me that I need to pay for a service call or buy their monthly service agreement before they will fix their faulty equipment. I asked them to just shut off the service and quit charging me the extra $10/month. They told me that in order to do this ...
DirecTV's movers connection came to my house to install the system. They told me that I did not have a clear shot from my property to make the system work. The system would have to be put on my roof, and I would have to have the top of a tree cut off. After paying $250 to have the top of the tree ...
We received the equipment more than 2 weeks ago, and no one called and no account was set up by anyone. Whenever we called, customer service was not able to find a record. After we paid an additional $27, they set up an account. We requested installation, and they offered service after 30 days. We ...
I believe my letter to DirecTV today says it all. If anyone else wants to contact them, their e-mail addresses are: '[email protected]' '[email protected]' DIRECTV, Inc. ATTN: Ellen Filipiak, Senior Vice-President for Customer Relations P.O. Box 6550 Greenwood Village, CO 80155-6550 Dear Ms ...