Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Promo Price Not Honored and $480 Cancellation Fee, Not $200. #481412

Complaint / Review
Direct TV
Promo Price Not Honored and $480 Cancellation Fee, Not $200

When I ordered Direct TV through Expert Satellite, they told me that my first month, including tax, would be 49.99 with HBO and Showtime. I discovered later that this deal was not in effect for 3 months. I would owe $100. Each month, then 64.99 for the following months. Originally I actually called two different representatives to confirm this price, so this scam is clearly well organized. They were reading from a script.

Also, I was told that cancellation was only $200, when it is actually $480. I found this out after 3 months when I wanted to cancel. The service was so horrible that I was willing to pay 200. But not 480.

I am contacting the BBB tomorrow.



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